Privacy Policy

Privacy Policy for Carbyne Sports LLC

Effective Date: November 29, 2025

At Carbyne Sports LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our online retail clothing brand, including our website (Carbyne Sports), powered by Shopify, and through our email marketing, SMS marketing, promotions, support tickets, and other communications. We are located in Nashville, Tennessee, and operate as an online retailer specializing in martial arts and grappling apparel. By using our services, you agree to the terms of this policy.

This policy complies with applicable U.S. laws, including but not limited to the California Consumer Privacy Act (CCPA) for California residents, and general data protection principles. If you have any questions, please contact us at the details provided below.

1. Information We Collect

We collect various types of information to provide and improve our services, process orders, and communicate with you. This includes:

  • Personal Information: Data that identifies you, such as your name, email address, phone number, shipping and billing address, payment details (e.g., credit card information processed securely through Shopify or third-party payment gateways), and account login credentials.
  • Marketing and Communication Data: Information you provide when subscribing to emails or SMS, such as preferences for promotions, newsletters, or updates on products like our Nucleus Training Tops or Revival Kimonos.
  • Usage and Technical Data: Automatically collected details like your IP address, browser type, device information, pages visited on our site, time spent on pages, and referral sources. This may include cookies, web beacons, or similar tracking technologies (see our Cookie Policy for details).
  • Support and Interaction Data: Information from support tickets, customer service inquiries, feedback forms, or social media interactions, including any attachments or details you share.
  • Purchase and Transaction Data: Order history, items purchased (e.g., kimonos, no-gi kits), payment status, and shipping details.
  • Other Data: Any additional information you voluntarily provide, such as survey responses or contest entries.


We do not collect sensitive personal information (e.g., racial or ethnic origin, health data, or biometric data) unless explicitly required for a specific service and with your consent.

2. How We Collect Information

  • Directly from You: When you create an account, place an order, subscribe to marketing, submit a support ticket, or contact us via email, SMS, or our website forms.
  • Automatically: Through cookies, pixels, and analytics tools on our Shopify-powered site. For example, when you browse products like our Competition Rank Tops or add items to your cart.
  • From Third Parties: From service providers like Shopify (for e-commerce processing), email/SMS platforms (e.g., for marketing campaigns), payment processors (e.g., Stripe or PayPal), and analytics services (e.g., Google Analytics). We may also receive data from shipping partners for order fulfillment.
  • Public Sources: If you interact with us on social media or public forums, we may collect publicly available information.

3. How We Use Your Information

We use your data for legitimate business purposes, including:

  • Order Processing and Fulfillment: To complete transactions, ship products (e.g., our Aether Canvas Kimonos), handle payments, and provide order updates via email or SMS.
  • Marketing and Promotions: To send you personalized offers, newsletters, or SMS alerts about sales (e.g., our storewide super sales up to 30% off). We use this to promote products like our Training 2.0 No Gi Shorts and encourage subscriptions for exclusive deals.
  • Customer Support: To respond to inquiries, resolve support tickets, and improve our services based on your feedback.
  • Website and Service Improvement: To analyze usage patterns, customize your experience (e.g., recommending colors for our Nucleus Training Tops), and prevent fraud.
  • Legal Compliance: To comply with laws, respond to legal requests, or protect our rights (e.g., in case of disputes).
  • Analytics and Research: To understand trends, such as popular items in our grappling apparel catalog, and enhance our brand's mission of strength and flexibility.


We process data based on your consent (e.g., for marketing), contractual necessity (e.g., for orders), or legitimate interests (e.g., site security).

4. Sharing and Disclosure of Information

We do not sell your personal information to third parties. However, we may share data in limited circumstances:

  • Service Providers: With trusted vendors who assist in operations, such as Shopify for hosting and e-commerce, email/SMS marketing platforms (e.g., Klaviyo or Twilio), payment processors, shipping companies (e.g., USPS or UPS), and analytics tools. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
  • Legal Requirements: If required by law, subpoena, or government request, or to prevent harm, fraud, or illegal activities.
  • Aggregated/Anonymous Data: We may share non-personal, aggregated data (e.g., site traffic statistics) for research or marketing purposes.


We ensure all sharing complies with data protection laws and is limited to what is necessary.

5. Marketing Communications and Opt-Out

We may contact you via email or SMS for marketing, promotions, or updates. You can opt out at any time:

  • Email: Click the "unsubscribe" link in any email.
  • SMS: Reply "STOP" to any SMS message.
  • General Opt-Out: Contact us directly at support@carbynesports.com to manage preferences.


Opting out of marketing does not affect transactional communications (e.g., order confirmations). We respect your choices and process opt-outs promptly, typically within 10 business days.

6. Data Security

We implement reasonable security measures to protect your information, including encryption for payment data, secure servers, and access controls. Shopify provides additional security for our e-commerce platform. However, no system is completely secure, and we cannot guarantee absolute protection against breaches. In case of a data incident, we will notify affected users as required by law.

7. Cookies and Tracking Technologies

Our site uses cookies for functionality, analytics, and advertising. For details, refer to our separate Cookie Policy (linked in our website footer). You can manage cookie preferences through your browser settings, but this may affect site functionality.

8. Children's Privacy

Our services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors. If we discover such data, we will delete it. Parents or guardians should contact us if they believe their child has provided information.

9. Your Rights and Choices

Depending on your location (e.g., CCPA for California residents), you may have rights to:

  • Access, correct, or delete your data.
  • Opt out of data sales (though we do not sell data).
  • Limit use of sensitive information.
  • Request portability of your data.


To exercise these rights, contact us. We will respond within the legally required timeframe (e.g., 45 days under CCPA) without discrimination.

10. International Data Transfers

As a U.S.-based company, your data is primarily stored and processed in the United States. If transferred internationally (e.g., via Shopify's global servers), we ensure appropriate safeguards, such as standard contractual clauses.

11. Retention of Information

We retain data as long as necessary for the purposes outlined (e.g., order records for 7 years for tax purposes) or as required by law. Inactive accounts may be deleted after 2 years.

12. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. We will post revisions on our website with the new effective date and notify you via email or site notice for significant changes.

13. Contact Us

For questions, requests, or complaints about this Privacy Policy, contact:

Carbyne Sports LLC
73 White Bridge Rd ste G-3
Nashville, TN 37205
Email: support@carbynesports.com
Phone: 1-888-997-3468

If you are a California resident, you may also contact us for CCPA-specific inquiries.